Home appointments start on Monday 19 October 2026. Booking is available now.
What to include
A short description is enough. What the problem is, which device it is on, and whether the help is for you or for someone else. If you are not sure what is wrong, that is fine too — describing what you see is more useful than guessing at the cause.
Please do not include passwords, PINs, payment-card details or recovery codes. I do not need any of them to reply, and they should not be sent by email or typed into a website form.
Call or email
Call
01509 453444
Email
hello@charnwoodtechhelp.co.uk
Enquiries are open now for home appointments from Monday 19 October 2026.
Our AI receptionist answers calls 24/7. It can ask what you need help with, take your enquiry and book an appointment in Simon’s business calendar. You’ll be speaking with AI, not Simon. Please don’t share passwords, PINs, payment-card details or recovery codes.
The free introductory call
A short telephone call costs nothing and takes up to 15 minutes. It is there to work out what you need, whether I am the right person to help, and when to book. It is not a free troubleshooting session, and I will not be able to fix things over the phone.
To ask whether a home visit is right for you, call or email me using the details above.
What happens next
I will get in touch to confirm the date and time and to ask for more detail if needed. There is no charge for the initial conversation and no obligation to book.
You may also find an answer on the questions page, or want to check what an appointment costs first.